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Monitoring Software for use with IP Call Recorders - 933 $330.00

Phone call monitoring software provides live call listening while the call is in progress. This software is compatable with the following model numbers: compatable with the following items: 952IP and 954IP, 950, Octo, Quarto and PRI units. Can be used by supervisors to listen to agents live (commonly known as "agent observe", "silent monitoring", or "barge in").
You will need a fixed (manual) IP address to use this software. If you have DHCP server then ensure you can reserve a range of IP addresses for this purpose.

 

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© Retell 2003

For Retell products in the US and Canada contact:

Executive Systems Inc, 2113 Spencer Road, Richmond VA 23230 - 2657, USA
Call 800-288-0041 in the US and Canada
Call 804-288-0041-In Richmond
Fax 804-288-4731
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