If you want
to protect yourself against
costly, time consuming disputes
or if call recording is a regulatory
requirement then you should
consider recording centrally.
A call recording system can
be installed in your communications
room and has the advantage of
being secure and tamper proof.
Calls are generally recorded
to a hard disc unit with either
a DVD or software for archiving
and storage purposes. You can
access and search for calls
either through the recorder
itself or using software at
your desktop PC. This type of
system is suitable for anyone
with a high volume of calls
or where verbal contracts or
financial transactions are carried
out by telephone. This type
of system would benefit doctors,
financial consultants, insurance
companies, turf accountants,
stockbrokers, banks & building
societies and many, many more.
When recording centrally in
your comms. room you generally
have the choice of recording
all outside lines, or recording
specific or all extensions,
depending upon the system that
you choose. We are waiting to
help you to plan the best system
for your company. |
