Recording
on your own PC is incredibly
cost effective and offers a
short return on investment,
while still being able to find
calls quickly by date and time,
or by the reference that you
type in, or, ideally, through
integration with your own software
so that the search fields are
filled in automatically by no
extra effort on the part of
the agent, and yet every phone
call can be found simply by
customer name or your own reference. |
