13800 hours on hard disk - 954IP $1,736.00

What our customers say about the 954IP:

"We carry out monthly and bi-monthly staff appraisals. We needed a high capacity recorder with easy search and replay but also with the ability to adjust the recording quality so that playback at meetings was clear. The 954IP is ideal because we can easily connect it via the base of the phone at any supervisors desk. The supervisor uses the ‘agent observe’ facility available on her handset and leaves the 954IP to record one particular agent all day if necessary."

O - Major Mobile Phone Network

Main Features

• For monitoring telephone calls extensively. Up to 13800 hours capacity
• Automatic or manual recording voice activated recording (VOX)
• Can be used with any telephone handset that unplugs inc. digital & ISDN
• Can be used with any analogue line socket
• Large LCD display shows time, date & duration of recording
• Easy programming via 3 menu buttons
• Easy access to recordings by day, date, year, last recording & code
• Selective erase of messages
• Built in answering machine function with up to 30 out going messages
• Remote message retrieval from answering machine
• Use as a standalone telephone with headset (included)
• 200 telephone number memory in the address book
• Built in loudspeaker for playing back calls
• Recall, for transferring calls
• You can choose to have recordings of very high quality audio (with less hours capacity)
• High capacity meeting recorder (with optional external microphone part 922)
• In case you were looking for the LS120 removeable disk version manufacture ceased May 2003 as the drives were no longer available

Included:

• Retell 954IP hard disk recorder
• Headset with rest
• Leads to connect between headset or handset and phone
• Telephone connection adaptor for plugging into analogue telephone socket
• Power supply
• Instructions

Optional extras:

• PC software for call archiving and viewing of call lists over your network. Downloading of calls to your own PC can be done manually or automatically on start up or every 1,2,3,4,5 or 6 hours. You can also choose to download just the database for easy seaching of the calls or the calls themselves for back up to your hard drive or your CD writer. Can view up to 4 IP recorders (part 932).
• Telephone call monitoring software provides call listening while the call is live (part 933). Can be used by supervisors to listen to agents live ("agent observe")
• To make sure that no-one else can access your recordings without a physical "key", order a pack of 3 Crypto cards (part 930)
• USB/Ethernet cable connects your recorder to your USB port (part 936)
• Crosswire cable to connect your 952IP to your PC network card (part 937)
• Microphone for recording dictation, notes and meetings (part 922)

See Also:

• Retell 957ADV call recording software to record directly to your own PC
• Retell Quad and ISDN2 recording systems for more than one line