|
Integrate above software with yours - 957linc
What our customers say about the 957 Linc:
"We are using it to improve our telephone skills.
I can safely say on behalf of us all that we have found it
excellent. In less than half an hour we had significantly
improved our performance on the telephone. It is amazing the
nonsense we talk when there is no one to play it back to us.
In addition to this we have a complete record of the conversation
so that we can check the details, names etc. and make sure
we understand exactly what was said and not just what we think
was said. The equipment is excellent and given our experience
were we starting again we would have invested in it rather
than wait."
CS - Contract Call Centre
Main Features
- Automatically inserts customer account number/name to
individual recordings in the call recording software
- Find recordings by searching for comments/references attached
to a specific call
Remotely start/stop recordings
- Can be used for hundreds of applications e.g. attaching
contract numbers to calls
- Can be linked to Visual Basic and C++ applications
- LAN compatible
- Requires installation by your IT department
- Download a tutorial from our downloads
page
Included:
- 30 day trial version (Purchase of License and unlock
code required
for full version)
- Computer programmers installation guide
- Examples of applications
- Code required for Visual Basic and C++ integration
System Requirements:
- Windows 95, 98, ME, 2000 or XP with a pentium processor
or similar. Sound card and speakers. 200 MB spare hard disk
space. Version 1.61 is compatible with NT, version 1.63
is not at the moment, but will be in July 2003
List of currently supported functions:
C declarations:
extern "C" __declspec( dllimport ) int __stdcall
SCRStartstop(int hWnd);
return value for SCRStartStop: -1 if recording was started.
0 if something went wrong max signal (+1 ... +32768) if
something has been recorded
extern "C" __declspec( dllimport ) int __stdcall
SCRCancel();
extern "C" __declspec( dllimport ) int __stdcall
SCRSendUrn(int hWnd, char *urn);
extern "C" __declspec( dllimport ) int __stdcall
SCRSendNote(int hWnd, char *note);
extern "C" __declspec( dllimport ) int __stdcall
SCRSendFilename(int hWnd, char *filename);
return value for these four: 0 if running SCR could not
be found, otherwise non-zero
Note that the SCRSendFilename function is used to change
the filename (e.g. to "myfile12345678.wav").
The function has to be called before starting the recording
and it is up to you to ensure that the file name is unique.
Visual Basic declarations:
Declare Function SCRStartstop Lib "SCRCTRL.DLL"
Alias "_SCRStartstop@4" (ByVal hWnd As Long)
As Integer
Declare Function SCRCancel Lib "SCRCTRL.DLL"
Alias "_SCRCancel@0" () As Integer
Declare Function SCRSendUrn Lib "SCRCTRL.DLL"
Alias "_SCRSendUrn@8" (ByVal hWnd As Long, ByVal
urn As String) As Integer
Declare Function SCRSendNote Lib "SCRCTRL.DLL"
Alias "_SCRSendNote@8" (ByVal hWnd As Long,
ByVal note As String) As Integer
Declare Function SCRSendFilename Lib "SCRCTRL.DLL"
Alias "_SCRSendFilename@8" (ByVal hWnd As Long,
ByVal Note As String) As Integer
|