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More and more people are recording phones on their own PCs for £249.99 per seat.

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Telephone Recording Equipment and Phone Recorders for Monitoring and to Record Conversations and Calls in the USA. The Retell Home Page.

Welcome to Retells new improved website-probably the most comprehensive call recording solutions portfolio available. To find the product most suited to your needs simply hover over the menu at the top of each page. We have a programme of continual improvement and welcome comments on our products and site layout-just click on the link at the bottom of each page.

Why record telephone calls:Telephone Recorders are used in Call  Centres, Financial Institutions and in Doctors and the Health Service. This picutures shows the inside of a dealing room. 13K

It's a competitive world and providing excellent customer service is paramount not only to business success but perhaps even survival. Protecting your business by proving 'who said what' in a dispute may be critical and will save you time and money in the long run. It is the best way to train & coach staff on how to handle telephone calls effectively. Record your telephone calls to avoid the problems associated with inaccurate order taking, lost delivery details or disputes about prices.

Who uses call recording:Telephone Recording is used in businesses of all sizes. This picture shows an Agent on the Phone in a Call Centre.  12K

Retell supplies phone conversation recording equipment to major USA & International businesses, including the banks and financial institutions, local councils, public and government authorities, the Police, small/medium enterprises & private individuals alike. When you contact Retell you are in good company.

Why Retell:

At Retell we look for the most cost effective solution for your call recording needs and not the biggest sale. Since 1986 we have gained an extensive knowledge of call recording through listening closely to our customers and exceeding their expectations. This knowledge has helped us to source a comprehensive range of products to match our customers' requirements. Because we offer a range from a simple one line tape recorder or PC software to a multi line/multi site solution across hundreds of lines we are confident that you will find Retell to be your call recording company of choice.

Our portfolio includes:
Call recording software for a single desk or for recording over a LAN
IP plug & play call recording systems for small business, branch offices or work groups
Multi-line/multi site call recording systems for extensive recording & total security
Multi extension call recording systems for training & monitoring
Phone training kits ideal for 'agent observe' in call centers of all sizes
Agent evaluation software, Customer satisfaction software, Agent training systems, Call Management Systems, IVR, fax servers, mobile phone recorders and the USA's only high capacity business answering machines.

Why now:

The sooner that you start to record your calls, the sooner you will start to benefit. Most customers find that within 2 or 3 weeks of recording their calls something happens for which call recording either saves or makes them enough money to cover the cost of the equipment. From only about $50 you can get started with your first piece of equipment so that you can benefit as well. There is no risk to you as most products are supported by our no quibble 14-day satisfaction guarantee, a help-line and Retell's pledge to provide you with the right product at the right price.

To find out more about telephone conversation recording and how it can help you explore this site or contact us on:
Executive Systems
2113 Spencer Road
Richmond VA 23230 - 2657
USA

e-mail:
By phone on 1-866-6360042 toll free
By fax on 1-804-288-4731



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More and more people like you are recording on their own PCs for £249.99 per seat.

More on PC recording...

 

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For Retell products in the US and Canada contact:

Executive Systems Inc, 2113 Spencer Road, Richmond VA 23230 - 2657, USA
Call 800-288-0041 in the US and Canada
Call 804-288-0041-In Richmond
Fax 804-288-4731
e-mail: